Government Services

Centrelink services, Self-Service Kiosk and Agent

Provide assistance with Government Services and Incentives

IOGTA gets involved with many public grants and programs to ensure that the Indian Ocean Territories are able to receive assistance and support that would be freely available on the mainland. Currently IOGTA is running the Be Connected Program, an incentive empowering all Australians to thrive in the digital world.

IOGTA also provides assistance with Government Services and Incentives. Centrelink Services – IOGTA hosts a Centrelink Self-Service Kiosk that allows for the public to come and access the internet and phone services to report earnings etc. There is also a Centrelink agent, available by appointment, to assist with any queries and to assist users within our community that may struggle with English, technology or are elderly. To book an appointment and learn more about other services our agent can help with, contact us.

Community Initiatives

Be Connected

IOGTA has successfully become a Be Connected network provider.

The Be Connected Network is made up of community partners from around Australia helping to make a difference in the lives of digitally excluded people. 

Our mentors are now able to assist older Australians get online, build digital skills, and online safety, empowering everyone to use the internet and everyday technology to thrive in our digital world.

This funding will assist with developing new activities for the community to attend.

Centrelink

IOGTA is an agent for Centrelink Services. You can drop into the office and use our Self Service Kiosk or you can make an appointment to be assisted by one of our staff members.

Self Service Kiosk

Monday – Thursday – 8.00am to 3.30pm

Friday – 8.00am to 1.30pm

Appointment for Assistance

Monday – Friday – 10.00am to 12.00pm

Centrelink Job Seekers

Are you receiving income support from Services Australia, such as Job Seeker, Age Pension, Disability, Carer Allowance, or Parenting Payment? IOGTA can help you return to work, study or participate in worthwhile community activities like learning English or digital technology classes.

As a registered employment service provider, we offer specialised support to job seekers who are eligible for government assistance. Our experienced team can help you with:

  • Resume Preparation and Application Writing: Our team can help you create a standout resume and application that highlights your skills, experience, and potential.
  • Interview Skills: We can provide coaching to help you prepare for interviews, including tips on how to answer common questions and present yourself in the best possible light.
  • Access to Employment Websites: We can connect you with job search websites and other resources that can help you find the right job.
  • Networking and Contacting Employers: Our team can assist you in identifying potential employers, making contacts, and building networks that can help you find work.
  • Identifying Employment Barriers and Training Requirements: We can help you identify any barriers that may be hindering your ability to find work, as well as any training requirements that can help you improve your job prospects.
  • Job Search Facilities: Our facilities are available for you to use at no charge, including internet access, printing, and scanning.
  • Access to Fully Funded Vocational Training: We offer a range of vocational training programs that can help you gain the skills and knowledge you need to succeed in your chosen field.

Participants on Centrelink’s Job Seeker program who are unable to find employment may be required to take part in the Community Development Program as part of their Mutual Obligations.

We are committed to helping you achieve your employment goals